Apologise that we sent you the wrong item, if we had sent defective/incorrect item.
Please contact us via Whatsapp /Messenger or email at hello1818@eightiin.com and we’ll respond within 1-2 working days.
Refer to our Return & Exchange policy here for more information.
We have provide Refunds , Returns & Exchanges, due to reasons such as incorrect size and colour purchased. Please contact us via Whatsapp /Messenger or Email at hello1818@eightiin.com and we’ll respond within 1-2 working days.
Refer to our Return & Exchange policy here for more information.
Returns or Exchange must be done within 21 days from the shipping date/from the date of delivery to retail stores.
Delivery
Please contact us via Whatsapp /Messenger or Email at hello1818@eightiin.com and we’ll respond within 1-2 working days.
Delivery within West Malaysia will take 4-10day Business days, East Malaysia 10-15 Business days
We will send tracking information to the e-mail address associated with your order once the item has shipped.
Before in the process of shipping the package, please contact us via Whatsapp /Messenger or Email at hello1818@eightiin.com and we’ll respond within 1-2 working days.
Order
Simply select the item in the preferred size and colour to your shopping cart. Proceed to check out for payment once you have added your desired items to your cart.
Yes, you need to register for an account to start purchasing with Eightiin.
We currently use Online Banking / GrabPay / Boost and TouchnGo to pay , a secure payment gateway.
Key in the respective discount code under the "Promo code here" section and press the "APPLY" button in the CHECKOUT page.
Due to security reasons, we are unable to make any amendments after you have confirmed your order. This is also because our warehouse moves really fast in order to ship your parcels as soon as they are confirmed. If you wish to cancel your order, please drop us your request via Whatsapp /Messenger or via email to hello1818@eightiin.com so that we can better assist you. A gentle note that no cash refund will be given for such order cancellations and promotion with a three-month validity period will be issued instead.
Please contact us via Whatsapp /Messenger or Email at hello1818@eightiin.com and we’ll respond within 1-2 working days.
Please contact us via Whatsapp /Messenger or Email at hello1818@eightiin.com and we’ll respond within 1-2 working days.
