Please read these Terms of Service carefully before accessing or using our website.
Your personal information will be used, according to our Privacy Policy, to process
your order and tell you about our products and services. Through purchasing our
merchandise and services, you are deemed to have acknowledged the following terms,
have understood them, and have agreed to abide and adhere to them.
INFORMATION ABOUT US
“Eightiin” is new, but our team isn’t new. The integration of passion and
self-dedication in the fashion industry for years brought us the idea of creating
the brand, “Eightiin”. Throughout those years of research and development, we find
fashion is immortal, unparalleled, distinctive, and it can be anything you like. A
glorious way, a striking way, a colorful way, literally fashion is uncountable.
Well, why do we choose Eightiin? Sounds like eighteen, that’s the age where everyone
wants to stay, regardless of who you are; when it is. Our design and apparel
compromised the flavor and rich in youthfulness while fashionable.
Our philosophy, simple and comfortable is the fundamental key to fashion. That’s the
reason, we are offering something practical, and only accessible online, the new era
shopping module. Our closet is designed for individuals who love fashion and
styling. Most importantly wear comfortably.
Remember, [Sense of style] portraits from your personality. You don’t have to be an
inclination to stand out from the crowd, simple and the real you are the
eye-catcher.
Put Eightiin upon any occasion you like. We believe “Simple = fashion”
Thank You.
PRICING
Prices online are exclusive of delivery charges. Prices are subject to change
without notice.
CREATING AN ACCOUNT
- By creating an account, you will be able easy to receive updates on your orders and get insider discounts!
- Click on “REGISTER” on the top-left-hand corner of the website and fill in the required fields with the relevant information to register an account with us.
- If you already have a registered account, please log in with your email address and password.
HOW TO ORDER
- Click on a shop of choice from the top category bar. You will view all products on the website.
- Click on the product, select your desired size, quantity, color and click on the “ADD TO CART” button.
- To continue shopping, click on another category or thumbnail.
- If you wish to proceed to make a payment, click on your shopping cart located on the top-right hand corner of the website and click on the “Next” button.
HOW TO USE DISCOUNT CODE
To utilize a discount code, click in the shopping cart and key in the respective
discount code under the "Promo code here" section, and press the "APPLY" button
on the CHECKOUT page.
PAYMENT
- We accept online banking, touchngo , grab pay, and boost pay via a secure and certified payment platform.
- Orders will only be confirmed upon completion of payment.
LOCAL SHIPPING
Confirmed orders will be shipped out from our warehouse within 1-3 business
days,
the order will be processed on the following Monday – Friday, excluding
public
holidays.
Shipping charges may apply, depending on your selected delivery method(s).
INTERNATIONAL SHIPPING
The confirmed orders will be processed for shipping within 1-3 working days.
Monday – Friday, excluding public holidays.
Delivery times are within 4 - 10 working days for your order to arrive (does
not
include custom clearance). Eightiin Fashion is not responsible for
unforeseen
delays due to uncontrollable events or courier errors or delay in customs
clearance.
Shipping charges may apply, depending on your selected delivery method(s).
RETURNS & EXCHANGES POLICY
If we have sent you an incorrect/defective item or you find that the product
does not fit you well, you may return the product within 14-days for an
exchange or a refund (start counting from your receive day). Please note
that the product will have to be in the exact same condition as when you
have received it and with the original packaging.
Important information
We will not accept merchandise that has been worn, used, altered, damaged,
cut the hangtag, or defective other than manufacturing defects. In other
words, incomplete, damaged, worn, soiled, or altered returns, or anything we
reasonably believe has been used or worn, will not be accepted. Please also
note that merchandise that is damaged as a result of wear and tear is not
considered to be faulty or defective.
Exchange Policy is granted for 1 time only for each item.
You can choose one of the following return options:
Exchange your item for a different size or a replacement for a wrong or
defective item received or a full refund to your original payment mode
(Refund will only be processed if the item(s) have run out of stock for
exchanges).
INCORRECT/DEFECTIVE ITEMS RECEIVED
We apologize that if we had sent a defective/incorrect item. Please contact
us via Whatsapp /Messenger or email at
hello1818@eightiin.com and we’ll respond within 1-2 working days.
- All parcels must be sent back to the office within 14 working days (start counting from your receive day).
- Please provide a photo of the defective area and submit your return request via Whatsapp / Messenger or email at hello1818@eightiin.com and we’ll respond within 1-2 working days.
- We advise that all items are to be hand-washed and NOT soaked. We do not guarantee that the items will not be altered (color runs, size shrinks. etc) after washed or soaked, and if this happens, we will not be responsible and no return request due to this reason will be entertained.
- An exchange will be done if the item(s) sent to you is deemed defective.
- A refund will only be processed if the item(s) have run out of stock for exchanges.
- Please take note that we do not provide a cash refund unless the exact item is out of stock and we will provide you a promote code in which you may utilize it to purchase other available items.
- Exchanges will only be done for an item(s) in its original condition (tag intact, unworn, unwashed, and unaltered). Exchanges for item(s) which do not meet all mentioned conditions will be duly declined.
- There may be a 0.5-0.8 inch difference in our given measurements. Please allow a 20% discrepancy in the product color due to lighting. In such cases, the variance may not be considered as a defect.
EXCHANGES BY COURIER
Customers who wish to return / exchange items on their order may do so
according to our return & exchange policy. The customer is solely
responsible and liable for the courier charges, costs, and expenses. We
advise all customers to return products via a recordable or tracked
means as we cannot accept responsibility for items lost in return
transit.
The goods are your responsibility until it reaches our warehouse. Please
make sure it is packed properly and securely to avoid any damages. All
goods will be inspected on return. As we try to accept all returns,
should an item that is returned to us in an unsuitable condition, we may
have to send it back to you at your cost or dispose of it accordingly.
We are not responsible for any items that are returned to us by mistake.
We reserve the right to refuse any exchange.
We reserve the right not to accept returns or exchanges received after
14 days of the invoice date. Furthermore, we reserve the right to deny a
refund if the merchandise does not meet our return policy guidelines, in
which event, we shall return the merchandise to you at your expense. You
are required to pay the shipping and all return charges within fourteen
(14) days upon notification, failing which you shall be deemed no longer
interested in the merchandise, and the same shall be disposed or dealt
with in any manner we deem fit, without any liability and/or further
reference to you.
STRICTLY NO cash refund. Returns will be processed within fourteen (14)
working days of receipt of the returned items.
